Who are we
1. Of Clouds & Feathers is launched to cater the needs of every shopaholics out there in Malaysia.
2. Why pre-order with us?
Pros
Read Me
1. Of Clouds & Feathers is launched to cater the needs of every shopaholics out there in Malaysia.
2. Why pre-order with us?
Pros
- You can save money on international shipping fees yourself
- Some goods may not be available in Malaysia
- We pick items which are inspired by famous brands such as ASOS, FOREVER21, Free People, Topshop & Pixie market
Cons
- Take a long time to arrive ( All goods thing come to those who waits :) )
1. This is a pre-order spree (unless stated otherwise).
2. All items are imported mostly from overseas and may not be restockable after the pre-order is closed.
3. Goods will arrived in 2 to 3 weeks time. Please do not order if you cannot wait.
4. Prices are fixed and non-negotiable.
5. All images are from the suppliers unless stated otherwise. (Note: Image may vary from the real products) But we will ensure our best to provide our customers with the exact products as shown in pictures.
6. Goods are non-refundable and non-exchangeable.
7. Buy at your own risk.
8. We are not liable for any loss during shipment or so.
9. Only confirmed orders will be entertained.
10. Our terms and conditions may vary from time to time. Watch this space to avoid any confusion / missunderstanding.
Payment
1. Payment should be made to our cimb account via internet banking or atm machines.
2. Once payment is made, email us your banking reference number / attached a copy of your bank payment as proof.
3. Paypal is currently not available for international buyers.
Shipping & Delivery
1. Items will be shipped to your doorstep via PosLaju only. Effective this year, PosExpress only accept documents for shipping.
2. Why PosLaju?
- Safe and reliable
- Tracking code will be provided
- Receiver's signature is needed upon delivery
3. Note that our store will not be reliable for any missing parcels. However, such incidents is rare due to the reliable system.
Items will be shipped via PosLaju:
1-2 Items: RM6 (West Malaysia)
1-2 Items: RM8 (East Malaysia)
3/more items: RM8 (West Malaysia)
3/more items: RM12 (East Malaysia)
*Some heavy/bulky items may carry extra charges*
Items will be shipped via PosLaju:
1-2 Items: RM6 (West Malaysia)
1-2 Items: RM8 (East Malaysia)
3/more items: RM8 (West Malaysia)
3/more items: RM12 (East Malaysia)
*Some heavy/bulky items may carry extra charges*
Others
1. Refund will only be made if products are badly damaged and customers should ensure that tags are still attached so that we can return to our supplier.
2. Refund may take a longer time as we need to return the goods back to our suppliers overseas. We will ensure all products are of good quality to avoid these problems.
3. Customers are to bear all shipping fees if they were to return the products.